Campsites: coronavirus information
Faced with the exceptional situation we are going through, our priority is the health of everyone: our customers, our employees and our families.
Opening of campsites postponed to 04/15/20
Following measures taken by the government to prevent the spread of covid-19 in accordance with the ministerial decree of 3/15/20, the campsites are closed or postpone their opening date to April 15, 2020 at the earliest.
In order to preserve your holidays in the face of this exceptional situation, the campsites have relaxed their general conditions of sale and their conditions for postponing their stay in an exceptional manner for all stay bookings. Thus, any reservation of stay can be postponed without charge to a later date (under special conditions of the campsite).
Cancellation or postponement of stay
If you have taken out cancellation insurance, exceptional measures apply in the context of this covid-19 situation. Your campsite will inform you of the conditions for applying the cancellation insurance taken out when you book.
If you have not taken out cancellation insurance, it is possible to request the postponement of your stay. Your campsite will offer you a credit voucher equivalent to the amounts already paid for any new reservation for a stay at the same campsite and the same accommodation for the 2020 or 2021 season at the latest, subject to availability and special conditions of the campsite.
In both cases, we invite you to contact the campsite directly, the contact details of which can be found on your confirmation of stay.
Le French Time booking service
Given the situation, the organization of our services has been adapted to guarantee everyone's security and serenity.
The website www.lefrenchtime.com remains available and open to online reservations.
The telephone reservation center is closed but our teams can be contacted by email at email@example.com or via messenger.
For any request for cancellation or postponement of your stay, you can contact the campsite directly, the contact details of which can be found on your confirmation of stay or on the campsite page on our website.